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Kay Enterprises LLC
DBA dogboxparts

6845 20th Ave Ste 130
Centerville MN 55038
Business hours Mon – Fri 8 AM – 4 PM CST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for the online shop?

Delivery charges are weight based. Charges applied at time of checkout. Any UPS/Fedex/USPS shipments outside of the USA do not take in to consideration import duties & taxes specific to your location. These cost will be the responsibility of the recipient of package.

Which payment methods are accepted?

Visa, MasterCard, American Express, Discover, and PayPal

How long will delivery take?

Typically orders placed before 2:00 PM CST will ship same day. Customized orders may take up to 2 weeks. Back orders you will be notified of delay and approximate ship date.

What happens after ordering?

Upon order ready to ship a confirmation email will be sent with tracking number.

Do I receive an invoice for my order?

No invoice sent unless requested. Packing list will be included.

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